We offer a one-year warranty on all products. The warranty covers fit and defects.
A defect means that the cover is broken as a result of a production error. Defects caused by e.g. reckless use or sharp objects are not covered by the warranty.
Did you receive an order and the cover does not fit properly on the sofa? Please contact us via the contact page. We guarantee that the covers will fit the IKEA sofas properly. In that case, the guarantee applies and we will make new covers that do fit. However, because all products are handmade, we have an acceptable deviation margin of 1 to 2 cm. If the cushion does not fit properly on the sofa, and after inspection it is the same size as an original IKEA cushion, the fit guarantee does not apply. Please note that cushions on IKEA sofas may lose their shape over time. This means that the cushions may not fit tightly like cushions in good condition. This is not covered by the fit guarantee.
More information can be found in our general terms and conditions.